/* ===== WAI Chat Widget V2 — Adapted for Wompi Website ===== */
/* All classes prefixed with wai- to avoid conflicts with site styles */

/* ── CSS Variables (scoped) ──────────────────────────────── */
.wai-chat-overlay,
.wai-chat-overlay *,
.wai-terms-modal,
.wai-terms-modal * {
  box-sizing:border-box;
}

:root {
  --wai-verde-menta:#B0F2AE;
  --wai-verde-selva:#00825A;
  --wai-verde-lima:#DFFF61;
  --wai-azul-cielo:#99D1FC;
  --wai-negro:#2C2A29;
  --wai-blanco:#FAFAFA;
  --wai-bg:#F3F9F3;
  --wai-surface:#FFFFFF;
  --wai-text:#1F2723;
  --wai-muted:#5F6F69;
  --wai-primary:var(--wai-verde-selva);
  --wai-accent:var(--wai-verde-menta);
  --wai-border:#D8E2DD;
  --wai-shadow:0 4px 20px rgba(0,0,0,.12), 0 25px 55px -20px rgba(0,0,0,.25);
}

[hidden] { display:none !important; }

/* ── Overlay ─────────────────────────────────────────────── */
.wai-chat-overlay {
  position:fixed;inset:0;
  background:rgba(0,0,0,.28);
  backdrop-filter:saturate(160%) blur(6px);
  display:flex;align-items:center;justify-content:center;
  padding:40px;z-index:9999;
  animation:wai-fadeIn .2s ease-out;
}
@keyframes wai-fadeIn{from{opacity:0}to{opacity:1}}

/* ── Chat Window ─────────────────────────────────────────── */
.wai-chat-window {
  width:min(548px, calc(100% - 48px));
  max-height:92vh;min-height:668px;
  background:linear-gradient(180deg,#FFFFFF 0%,#FCFDFD 55%,#F5F8F6 100%);
  border:1px solid var(--wai-border);border-radius:16px;
  display:flex;flex-direction:column;
  box-shadow:var(--wai-shadow);overflow:hidden;
  animation:wai-pop .24s ease-out;
}
@keyframes wai-pop{from{transform:translateY(12px);opacity:0}to{transform:none;opacity:1}}
.wai-chat-window.wai-dimmed{filter:brightness(.7);pointer-events:none}

/* ── Header ──────────────────────────────────────────────── */
.wai-chat-header{display:flex;align-items:center;justify-content:space-between;padding:14px 18px;background:#FFFFFF;border-bottom:1px solid var(--wai-border)}
.wai-chat-brand{display:flex;align-items:center;gap:12px}
.wai-chat-header-actions{display:flex;align-items:center;gap:4px}
.wai-chat-logo{width:40px;height:40px;display:inline-flex;align-items:center;justify-content:center;border-radius:50%;background:#b0f2ae;overflow:hidden}
.wai-chat-logo img{width:70%;height:auto;display:block;filter:drop-shadow(0 1px 2px rgba(0,0,0,.25))}
.wai-chat-header h2{font-family:"CIBFontSans Bold",sans-serif;font-size:24px;line-height:26px;letter-spacing:-0.45px;margin:0}
.wai-chat-brand-text{display:flex;flex-direction:column;gap:1px}
.wai-chat-vertical-label{font-size:12px;color:var(--wai-primary);font-weight:500;line-height:1.2;display:none}
.wai-chat-vertical-label.wai-visible{display:block;animation:wai-fadeIn .3s ease-out}
.wai-chat-status{color:var(--wai-primary);font-size:12px}
.wai-chat-close{background:none;border:none;color:#5D6A65;font-size:22px;cursor:pointer;border-radius:8px;padding:4px 8px}
.wai-chat-close:hover{color:var(--wai-text);background:#00825A15}

/* ── Menu (three dots) ───────────────────────────────────── */
.wai-chat-menu-wrapper{position:relative}
.wai-chat-menu-btn{background:none;border:none;color:#5D6A65;font-size:22px;cursor:pointer;border-radius:8px;padding:4px 8px;line-height:1;transition:color .15s,background .15s}
.wai-chat-menu-btn:hover{color:var(--wai-text);background:#00825A15}
.wai-chat-menu-dropdown{position:absolute;top:100%;right:0;margin-top:4px;background:#FFFFFF;border:1px solid var(--wai-border);border-radius:8px;box-shadow:0 4px 16px rgba(0,0,0,.12);width:216px;z-index:100;overflow:hidden;animation:wai-menuFade .15s ease-out;padding:16px}
@keyframes wai-menuFade{from{opacity:0;transform:translateY(-4px)}to{opacity:1;transform:none}}
.wai-chat-menu-item{display:block;width:100%;border:none;background:none;padding:0;text-align:left;font-family:"CIBFontSans Regular",sans-serif;font-size:14px;line-height:18px;letter-spacing:-0.2px;color:var(--wai-text);cursor:pointer;transition:background .15s}
.wai-chat-menu-item:hover{background:#F2F6F4}

/* ── Vertical Bar ────────────────────────────────────────── */
.wai-vertical-bar{display:flex;align-items:center;gap:12px;padding:10px 22px;background:#FFFFFF;border-bottom:1px solid var(--wai-border);animation:wai-slideDown .25s ease-out;overflow:hidden;transition:max-height .3s ease,padding .3s ease,opacity .3s ease,border-color .3s ease;max-height:100px}
.wai-vertical-bar.wai-hidden{max-height:0;padding-top:0;padding-bottom:0;opacity:0;border-color:transparent;pointer-events:none}
@keyframes wai-slideDown{from{max-height:0;opacity:0}to{max-height:100px;opacity:1}}
.wai-vertical-bar-text{font-size:.82rem;color:var(--wai-muted);white-space:nowrap;flex-shrink:0}
.wai-vertical-bar-options{display:flex;gap:8px;flex-wrap:wrap;min-width:0}
.wai-vertical-bar-btn{padding:6px 14px;border:1.5px solid #D6E2DD;background:#FFFFFF;border-radius:20px;cursor:pointer;font-size:.8rem;font-weight:500;color:var(--wai-text);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:180px;transition:all .18s ease}
.wai-vertical-bar-btn:hover{border-color:var(--wai-primary);background:#E8F7F0}
.wai-vertical-bar-btn:active{transform:scale(.97)}

/* ── Content Wrapper & Veil ──────────────────────────────── */
.wai-chat-content-wrapper{position:relative;display:flex;flex-direction:column;flex:1;overflow:hidden}
.wai-chat-content-veil{position:absolute;inset:0;background:rgba(255,255,255,.65);backdrop-filter:blur(2px);z-index:50;pointer-events:all;transition:opacity .35s ease,visibility .35s ease}
.wai-chat-content-veil.wai-hidden{opacity:0;visibility:hidden;pointer-events:none}

/* ── Loading Screen ──────────────────────────────────────── */
.wai-chat-loading-screen{position:absolute;inset:0;display:flex;align-items:center;justify-content:center;background:var(--wai-surface);z-index:900;animation:wai-fadeIn .2s ease-out}
.wai-chat-loading-content{display:flex;flex-direction:column;align-items:center;gap:20px;width:138px;height:153px}
.wai-chat-loading-text{margin:0;font-size:.9rem;color:var(--wai-muted);font-weight:500;letter-spacing:.01em}
.wai-chat-loading-logo-wrapper{position:relative;width:100px;height:100px}
.wai-chat-loading-ring{position:absolute;inset:0;width:100%;height:100%}
.wai-chat-loading-ring .wai-ring{fill:none;stroke:#B0F2AE;stroke-width:8;stroke-linecap:round;stroke-dasharray:70 210;transform-origin:50% 50%}
.wai-chat-loading-ring .wai-ring-1{animation:wai-ringRotate 1.4s linear infinite}
.wai-chat-loading-ring .wai-ring-2{animation:wai-ringRotate 1.4s linear infinite;animation-delay:-0.7s}
@keyframes wai-ringRotate{0%{stroke-dashoffset:0;transform:rotate(0deg)}100%{stroke-dashoffset:0;transform:rotate(360deg)}}
.wai-chat-loading-logo{position:absolute;top:50%;left:50%;transform:translate(-50%,-50%);width:40px;height:40px;object-fit:contain}

/* ── Chat Body & Welcome ─────────────────────────────────── */
.wai-chat-body{flex:1;overflow:auto;padding:20px 22px 12px;display:flex;flex-direction:column;gap:16px;background:#FFFFFF}
.wai-welcome-section{padding:8px 0 0}
.wai-welcome-title{margin:0;font-family:"CIBFontSans Bold",sans-serif;font-size:24px;line-height:26px;letter-spacing:-0.45px;color:var(--wai-primary)}
.wai-welcome-subtitle{margin:10px 0 0;font-family:"CIBFontSans Light",sans-serif;font-size:14px;line-height:18px;letter-spacing:-0.2px;color:var(--wai-muted)}

/* ── Messages ────────────────────────────────────────────── */
.wai-msg{max-width:85%;padding:12px 14px;border-radius:16px;line-height:1.35;font-size:.95rem;white-space:pre-wrap;position:relative}
.wai-msg-system{background:#ECF7F2;color:#1D2B26;border:1px solid #D4E6DD}
.wai-msg-user{align-self:flex-end;background:linear-gradient(135deg,#F2FBF7,#E8F7F0);color:#1F2723;border:1px solid #D1EEE1}
.wai-msg-bot{background:#F2F6F4;color:#1F2723;border:1px solid #D8E2DD}
.wai-msg .wai-sub{display:block;color:var(--wai-muted);font-size:12px;margin-top:6px}
.wai-msg-timestamp{display:block;font-size:9px;color:var(--wai-muted);opacity:.7;margin-top:6px;text-align:right;font-weight:400;line-height:1}
.wai-msg-user img,.wai-msg-bot img{max-width:180px;max-height:180px;display:block;border-radius:12px;margin-top:6px;box-shadow:0 2px 6px rgba(0,0,0,.15)}

/* ── Agent Attachments ───────────────────────────────────── */
.wai-msg .wai-attachment-image{max-width:260px;max-height:260px;border-radius:12px;cursor:pointer;margin-top:8px}
.wai-msg .wai-attachment-card{display:flex;align-items:center;gap:10px;padding:10px 12px;border-radius:12px;margin-top:8px;background:#FFFFFF;border:1px solid #D8E2DD;text-decoration:none;color:var(--wai-text);transition:background .15s,box-shadow .15s;box-shadow:0 1px 3px rgba(0,0,0,.06);max-width:280px}
.wai-msg .wai-attachment-card:hover{background:#F2F6F4;box-shadow:0 2px 6px rgba(0,0,0,.1)}
.wai-attachment-card-icon{width:40px;height:40px;border-radius:8px;display:flex;align-items:center;justify-content:center;font-size:1.2rem;color:#fff;flex-shrink:0}
.wai-attachment-card-details{display:flex;flex-direction:column;gap:2px;min-width:0}
.wai-attachment-card-name{font-size:.85rem;font-weight:500;color:#1F2723;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.wai-attachment-card-meta{font-size:.75rem;color:#7F8C8D}

/* ── Quick Actions ───────────────────────────────────────── */
.wai-quick-actions-label{padding:12px 22px 0;font-family:"CIBFontSans Regular",sans-serif;font-size:14px;line-height:18px;letter-spacing:-0.2px;color:var(--wai-text);background:#f2fdf1;border-top:1px solid #E2EBE7}
.wai-quick-actions{display:grid;grid-template-columns:1fr 1fr;gap:10px;padding:10px 22px 14px;max-height:170px;overflow-y:auto;overflow-x:hidden;background:#f2fdf1;border-bottom:1px solid #E2EBE7}
.wai-quick{border:1.5px solid #D3DED8;background:#FFFFFF;color:#2C2A29;padding:12px 14px;border-radius:8px;cursor:pointer;font-family:"CIBFontSans Regular",sans-serif;font-size:14px;line-height:18px;letter-spacing:-0.2px;text-align:left;min-height:62px;display:flex;align-items:center;transition:background .18s,border-color .18s,box-shadow .18s}
.wai-quick:hover{border-color:var(--wai-primary);background:#F2FBF7;box-shadow:0 2px 6px rgba(0,0,0,.08)}

/* ── Input Area ──────────────────────────────────────────── */
.wai-chat-input-area{display:flex;gap:12px;padding:16px 24px;border-top:1px solid var(--wai-border);background:linear-gradient(180deg,#F8FBFA,#EEF5F2);align-items:center;justify-content:space-between}
.wai-chat-input-area textarea{width:394px;flex:1;padding:12px 16px;border-radius:8px;background:#FFFFFF;border:1px solid #D6E2DD;color:#1F2723;font-family:"CIBFontSans Regular",sans-serif;font-size:16px;line-height:22px;letter-spacing:-0.3px;box-shadow:0 1px 2px rgba(0,0,0,.04);transition:border-color .15s,box-shadow .15s;resize:none;overflow-y:hidden;max-height:120px;min-height:56px;height:56px}
.wai-chat-input-area textarea::placeholder{color:#969696}
.wai-chat-input-area textarea:focus{outline:none;border-color:var(--wai-primary);box-shadow:0 0 0 3px #00825A33}
.wai-send-btn{border:none;padding:0;width:56px;height:56px;border-radius:50%;background:#e4e4e4;cursor:pointer;display:flex;align-items:center;justify-content:center;box-shadow:none;transition:transform .15s,background .15s;flex-shrink:0}
.wai-send-btn img{width:24px;height:24px;object-fit:contain;display:block}
.wai-send-btn:hover{transform:translateY(-1px);background:#d6d6d6}
.wai-send-btn:active{transform:translateY(0);background:#ccc}
.wai-attach-btn{border:none;padding:0;background:transparent;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:opacity .15s;height:56px;flex-shrink:0}
.wai-attach-btn img{width:24px;height:24px;object-fit:contain;display:block}
.wai-attach-btn:hover{opacity:.7}

/* ── Attachment Preview ──────────────────────────────────── */
.wai-attachment-preview{display:flex;align-items:center;gap:8px;max-width:30%;overflow:hidden}
.wai-attachment-preview:empty{display:none}
.wai-attachment-chip{display:flex;align-items:center;gap:8px;padding:8px 10px;border-radius:12px;background:#FFFFFF;border:1px solid #D6E2DD;box-shadow:0 1px 2px rgba(0,0,0,.06)}
.wai-attachment-chip img{width:36px;height:36px;object-fit:cover;border-radius:8px}
.wai-attachment-chip .wai-name{max-width:120px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-size:12px;color:#31433C}
.wai-attachment-remove{border:none;background:transparent;cursor:pointer;color:#6A7A74;font-size:16px;line-height:1;padding:4px;border-radius:6px}
.wai-attachment-remove:hover{background:#F2FBF7;color:#21332C}

/* ── Typing Indicator ────────────────────────────────────── */
.wai-typing-indicator{max-width:85%;padding:12px 14px;border-radius:16px;background:#F2F6F4;border:1px solid #D8E2DD;display:flex;align-items:center;gap:4px}
.wai-typing-indicator .wai-dot{width:8px;height:8px;border-radius:50%;background:#5F6F69;animation:wai-typingBounce 1.4s infinite ease-in-out}
.wai-typing-indicator .wai-dot:nth-child(1){animation-delay:0s}
.wai-typing-indicator .wai-dot:nth-child(2){animation-delay:.2s}
.wai-typing-indicator .wai-dot:nth-child(3){animation-delay:.4s}
@keyframes wai-typingBounce{0%,60%,100%{transform:translateY(0);opacity:.4}30%{transform:translateY(-10px);opacity:1}}

/* ── Terms Modal ─────────────────────────────────────────── */
.wai-terms-modal{position:absolute;inset:0;display:flex;align-items:center;justify-content:center;background:rgba(0,0,0,.5);backdrop-filter:blur(8px);z-index:1000;animation:wai-fadeIn .2s ease-out}
.wai-terms-content{width:548px;max-width:90%;background:#FFFFFF;border-radius:16px;box-shadow:0 10px 40px rgba(0,0,0,.2);overflow:hidden;animation:wai-slideUp .3s ease-out;padding:32px 40px;position:relative;display:flex;flex-direction:column;align-items:center;gap:32px}
@keyframes wai-slideUp{from{transform:translateY(20px);opacity:0}to{transform:translateY(0);opacity:1}}
.wai-terms-close{position:absolute;top:16px;right:16px;background:none;border:none;font-size:24px;color:#5D6A65;cursor:pointer;padding:4px 8px;border-radius:8px;line-height:1}
.wai-terms-close:hover{color:var(--wai-text);background:#00825A15}
.wai-terms-icon{width:40px;height:40px;line-height:1}
.wai-terms-icon img{width:40px;height:40px;object-fit:contain;display:block}
.wai-terms-title{margin:0;font-family:"CIBFontSans Bold",sans-serif;font-size:20px;line-height:24px;letter-spacing:-0.38px;text-align:center;color:#2C2A29}
.wai-terms-body{padding:0;color:#2C2A29}
.wai-terms-body p{margin:0;font-family:"CIBFontSans Regular",sans-serif;font-size:16px;line-height:22px;letter-spacing:-0.3px;text-align:center}
.wai-terms-body a{color:var(--wai-primary);font-family:"CIBFontSans Bold",sans-serif;font-size:16px;line-height:22px;letter-spacing:-0.3px;text-decoration:underline;text-underline-offset:12%;text-decoration-thickness:7%;transition:color .2s}
.wai-terms-body a:hover{color:var(--wai-verde-selva)}
.wai-terms-actions{display:flex;gap:16px;padding:0;width:100%;justify-content:center}
.wai-terms-btn{width:180px;border:none;height:40px;padding:11px 16px;border-radius:100px;font-weight:400;font-size:14px;cursor:pointer;flex-shrink:0;transition:transform .15s,box-shadow .15s,background .2s}
.wai-terms-btn-reject{background:#FFFFFF;color:var(--wai-text);border:1px solid #2C2A29}
.wai-terms-btn-reject:hover{background:#E8F0EC;transform:translateY(-1px)}
.wai-terms-btn-accept{background:#B0F2AE;color:#2C2A29}
.wai-terms-btn-accept:hover{transform:translateY(-2px);box-shadow:0 4px 10px rgba(0,130,90,.2)}
.wai-terms-btn:active{transform:translateY(0)}

/* ── Restart Modal ───────────────────────────────────────── */
.wai-restart-modal{position:absolute;inset:0;display:flex;align-items:center;justify-content:center;background:rgba(0,0,0,.45);backdrop-filter:blur(6px);z-index:1001;animation:wai-fadeIn .2s ease-out}
.wai-restart-modal-content{width:min(360px,88%);background:#FFFFFF;border-radius:20px;box-shadow:0 10px 40px rgba(0,0,0,.2);padding:28px 24px 24px;text-align:center;animation:wai-slideUp .25s ease-out}
.wai-restart-modal-icon{font-size:36px;color:var(--wai-primary);margin-bottom:10px;line-height:1}
.wai-restart-modal-text{font-size:14px;color:var(--wai-text);line-height:1.5;margin:0 0 20px}
.wai-restart-modal-actions{display:flex;gap:12px;justify-content:center}
.wai-restart-modal-btn{border:none;padding:10px 22px;border-radius:10px;font-weight:600;font-size:14px;cursor:pointer;transition:transform .15s,box-shadow .15s,background .2s}
.wai-restart-modal-btn-cancel{background:#F2F6F4;color:var(--wai-text);border:1px solid #D8E2DD}
.wai-restart-modal-btn-cancel:hover{background:#E8F0EC;transform:translateY(-1px)}
.wai-restart-modal-btn-confirm{background:linear-gradient(135deg,#E8453C,#FF6B61);color:#FFFFFF;box-shadow:0 2px 6px rgba(232,69,60,.25)}
.wai-restart-modal-btn-confirm:hover{transform:translateY(-2px);box-shadow:0 4px 10px rgba(232,69,60,.35)}
.wai-restart-modal-btn:active{transform:translateY(0)}

/* ── Survey ──────────────────────────────────────────────── */
.wai-survey-container{width:100%;max-width:100%;background:#FFFFFF;border:1px solid #D8E2DD;border-radius:8px;padding:0;margin:16px auto;box-shadow:none;transition:opacity .3s ease;display:flex;flex-direction:column;overflow:hidden}
.wai-survey-container.wai-survey-submitting{opacity:.7;pointer-events:none}
.wai-survey-container.wai-survey-submitted{background:#FFFFFF;border-color:#D8E2DD}
.wai-survey-title{font-family:"CIBFontSans Bold",sans-serif;font-size:20px;line-height:24px;letter-spacing:-0.38px;color:#00825A;padding:16px;margin:0;background:#F2FDF1;border-bottom:1px solid #D8E2DD}
.wai-survey-question{margin-bottom:20px;padding:0 16px}
.wai-survey-question:first-of-type{margin-top:24px}
.wai-survey-question-text{font-family:"CIBFontSans Regular",sans-serif;font-weight:600;font-size:16px;line-height:22px;letter-spacing:-0.3px;color:var(--wai-text);margin-bottom:8px}
.wai-survey-answer{display:flex;gap:8px;flex-wrap:wrap}
.wai-survey-bool-btn{display:inline-flex;align-items:center;gap:6px;min-width:60px;padding:4px 12px;border:none;background:transparent;color:var(--wai-text);font-family:"CIBFontSans Regular",sans-serif;border-radius:0;cursor:pointer;transition:color .2s ease;font-size:14px;line-height:18px}
.wai-survey-bool-btn::before{content:'';width:18px;height:18px;border-radius:50%;border:2px solid #D6E2DD;background:#FFFFFF;flex-shrink:0;transition:border-color .2s,background .2s}
.wai-survey-bool-btn:hover::before{border-color:var(--wai-primary)}
.wai-survey-bool-btn.wai-selected::before{border-color:var(--wai-primary);background:var(--wai-primary);box-shadow:inset 0 0 0 3px #FFFFFF}
.wai-survey-rating-container{gap:6px;align-items:center}
.wai-survey-rating-star{border:none;background:transparent;font-size:1.4rem;color:#D6E2DD;cursor:pointer;transition:color .15s ease;padding:2px;line-height:1}
.wai-survey-rating-star.wai-hovered{color:#00825A}
.wai-survey-rating-star.wai-selected{color:#00825A}
.wai-survey-rating-star:active{transform:scale(1.05)}
.wai-survey-text-input{width:100%;padding:8px 10px;border:1.5px solid #D6E2DD;border-radius:8px;background:#FFFFFF;color:var(--wai-text);font-family:"CIBFontSans Regular",sans-serif;font-size:14px;resize:vertical;transition:border-color .2s,box-shadow .2s;line-height:18px}
.wai-survey-text-input:focus{outline:none;border-color:var(--wai-primary);box-shadow:0 0 0 2px #00825A18}
.wai-survey-text-input::placeholder{color:var(--wai-muted);opacity:.7}
.wai-survey-submit-btn{width:171px;height:40px;padding:8px 16px;border:none;border-radius:100px;background:#B0F2AE;color:#2C2A29;font-weight:400;font-size:14px;cursor:pointer;margin:16px auto;display:flex;align-items:center;justify-content:center;gap:4px;transition:transform .2s,box-shadow .2s}
.wai-survey-submit-btn:hover{transform:translateY(-1px);box-shadow:0 3px 10px rgba(0,130,90,.3)}
.wai-survey-submit-btn:disabled{opacity:.6;cursor:not-allowed;transform:none}
.wai-survey-success{text-align:center;font-size:.9rem;font-weight:600;color:var(--wai-primary);padding:14px;animation:wai-successPulse .6s ease-out}
@keyframes wai-successPulse{0%{transform:scale(.9);opacity:0}50%{transform:scale(1.05)}100%{transform:scale(1);opacity:1}}
.wai-survey-error{background:#FFE9E6;color:#8A1F11;padding:8px 10px;border-radius:6px;border:1px solid #FFB5AC;font-size:.75rem;margin-top:10px;animation:wai-errorShake .4s ease-out}
@keyframes wai-errorShake{0%,100%{transform:translateX(0)}25%{transform:translateX(-8px)}75%{transform:translateX(8px)}}

/* ── Survey Thank You ────────────────────────────────────── */
.wai-survey-thankyou{display:flex;flex-direction:column;align-items:center;justify-content:center;flex:1;padding:40px 32px;text-align:center;animation:wai-fadeIn .3s ease-out}
.wai-survey-thankyou-icon{margin-bottom:24px}
.wai-survey-thankyou-title{margin:0 0 8px;font-family:"CIBFontSans Bold",sans-serif;font-size:20px;line-height:24px;letter-spacing:-0.38px;color:#00825A}
.wai-survey-thankyou-subtitle{margin:0 0 24px;font-family:"CIBFontSans Regular",sans-serif;font-size:16px;line-height:22px;letter-spacing:-0.3px;color:#2C2A29}
.wai-survey-thankyou-btn{border:none;height:40px;padding:8px 24px;border-radius:100px;background:#B0F2AE;color:#2C2A29;font-weight:400;font-size:14px;cursor:pointer;display:inline-flex;align-items:center;gap:6px;transition:transform .15s,box-shadow .15s}
.wai-survey-thankyou-btn:hover{transform:translateY(-1px);box-shadow:0 2px 8px rgba(0,130,90,.15)}
.wai-survey-thankyou-btn:active{transform:translateY(0)}

/* ── Cursor Tooltip ──────────────────────────────────────── */
.wai-cursor-tooltip{position:fixed;pointer-events:none;background:var(--wai-negro);color:#fff;font-size:11px;font-weight:500;white-space:nowrap;padding:5px 10px;border-radius:6px;z-index:99999;opacity:0;transition:opacity .15s ease;box-shadow:0 2px 8px rgba(0,0,0,.18)}
.wai-cursor-tooltip.wai-visible{opacity:1}

/* ── Utilities ───────────────────────────────────────────── */
.wai-visually-hidden{position:absolute!important;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}

/* ── Responsive ──────────────────────────────────────────── */
@media(max-width:520px){
  .wai-chat-overlay{padding:18px}
  .wai-chat-window{width:100%;max-height:92vh;min-height:65vh}
  .wai-survey-container{max-width:95%;padding:12px}
  .wai-survey-rating-star{font-size:1.2rem}
}